Support
How LYKS Essentials orders are shipped, and what to do if something arrives damaged or incorrect.
Shipping is charged on the delivery state, and is shown before you pay:
Orders are typically dispatched within 1–2 business days of payment confirmation. Delivery generally takes 2–4 business days within Tamil Nadu and 4–7 business days elsewhere in India, depending on the courier and your location.
You'll receive an order confirmation by email once payment is verified. You can check the status of any order under My Orders if you're signed in.
If your order arrives damaged, incorrect, or incomplete, contact us within 48 hours of deliverywith your order number and a photo of the item received. We'll arrange a free replacement or a full refund — whichever you prefer.
LYKS Essentials products are consumable food items (seeds, nuts, powders and blends), so for hygiene and safety reasons we're unable to accept returns or exchanges once a package has been opened.
Unopened items in their original, sealed packaging can be returned within 7 days of delivery — reach out first so we can arrange pickup and confirm eligibility.
Approved refunds are issued to your original payment method via Razorpay and typically reflect within 5–7 business days, depending on your bank.
Message us on WhatsApp or email lyksessentialss@gmail.com with your order number, and we'll sort it out.